Rental and cancellation terms
Provider and property
The landlord is Horst Schulz, Kronstädter Gasse 21, 51674 Wiehl, Germany, email ferien@hscon.net. The property named in the request and confirmation is rented. Casa Cibeles tourist registration: VV.MU.5821-1.
Booking process
Availability and price checks and the request are non-binding. Entries can be corrected before submission or discarded with “Cancel”. A contract is formed only by our express confirmation. Before confirmation, the guest receives the applicable total price, payment, cancellation, insurance and house-rule information in a storable form.
Language and storage
The contract language is the selected communication language. The accepted versions of these terms and the privacy notice are stored with the booking. Confirmation and essential contract information are supplied by email.
Price, payment and deposit
The total price displayed before contract, including mandatory costs, applies. Payment dates, method, any deposit and refund conditions are stated in the individual offer or confirmation.
Arrival and departure
There are no fixed weekdays. Dates and times are specified in the confirmation or individual agreement.
Occupancy and rules
The agreed occupancy must not be exceeded. Children are welcome. Pets require prior confirmation. Community, smoking and property-specific rules supplied before contract must be observed.
Cancellation and late payment
The cancellation schedule and fees are supplied in the individual offer before the binding contract. A cancellation request via the personal link becomes effective when confirmed. Automatic cancellation for late payment occurs only after the agreed deadline and a notified grace period have expired.
No 14-day withdrawal right
Accommodation for a specific date or period is generally excluded from the statutory 14-day right of withdrawal. The agreed cancellation rules apply.
Guest data and identity
All travellers must provide the data legally required for Spanish guest reporting. Travellers over 14 must confirm the required details and present identity documents for verification at check-in.
Defects, liability and complaints
Defects must be reported promptly to the named contact. Property-specific liability-insurance and responsible-contact information is supplied before contract. Official complaint forms are available.
Version 2026-09-10